Hiring and Retention

Hiring has become a significant challenge, and companies are finding it increasingly difficult to find and hold onto their most valuable assets—employees. For most companies, hiring is a coin toss due to uninformed hiring practices. Despite the time and money invested in recruitment, traditional hiring has a 40% failure rate, and the costs of turnover can be up to 200% of an employee’s salary. Due to uninformed hiring or retention strategies, many companies are investing valuable time and money into recruiting and training employees, only to see them leave within just three months.

A candidate’s experience during the recruiting process is the first impression of how your company will treat them, why not start off with your best foot forward? And once they’re through the door, you can greatly increase the likelihood that they’ll stay. As your full-service outsourced talent acquisition, we are experts in pre-hire techniques that can mitigate the risk of a mis-hire and retention strategies that will keep your people with you for the long haul.

 

 

Our Track Record

90 %

Successful Placement Rate

90 %
53 %

Turnover Reduction

53 %
90 %

Job-Applicant Satisfaction

90 %

Our Approach

We specialize in crafting effective strategies backed by extensive research and industry insights. We use evidence-backed methods and science-based assessments, including the Predictive Index, to help you find and retain candidates who are the most likely to succeed at your company.

Our full-cycle hiring and retention approach includes:

Recruiting
"How to Hire" Trainings & Hiring Practices Assessment
Retention
Compensation Surveys and California Pay Compliance

Recruiting

Our clients frequently complain about other outsourced recruiters they have used. The main complaints are that other outsourced recruiters: don’t understand what the hiring manager wants, don’t listen to or adjust when things are going right, have terrible communication, and prioritize a commission over finding the best fit. We pride ourselves on being different from traditional recruiters and have a well-vetted process that not only works but is highly collaborative.

Our team of experts will manage every step from the initial kick-off call to sending out the offer letter. At the core of it, we act more as a member of your team, making our processes and motivations comparable to an internal recruiter. In the end, our goal is to deliver the best candidates for the role, not just “fill a spot.” Our team has led the recruiting process, hiring over 300 new employees in the last three years. Here is what differentiates us:

Job Analysis & SOAR Methodology

  • We meet with your hiring manager(s) to understand your hiring goals, the needs of your company culture, the requirements for the role, challenges the new hire will face, and how to measure the success of the new hire using 30-60-90 day goals.
  • This process not only results in the alignment of stakeholders, but it gives us a thorough understanding of the hard and soft skills that are critical for this position. Without a crystal-clear idea of who will be successful from the start, the job description, interviews, and the rest of the hiring process are built on a bad foundation.
  • Compensation analysis is done to make sure that the salary, job description, and title are all aligned.

Job Descriptions & Structured Interviews

  • Not all job descriptions are created equal. Using Job Analysis, SOAR data, and scientific research, we design a compelling job description that will generate the highest number of responses and increase candidate interest.
  • We post the job description, source candidates, review applications, and interview the best candidates.
  • There is a wrong way to interview. Structured interviews are proven to be up to twice as effective at predicting job performance than unstructured ones.
  • For each candidate, our clients get a package including a resume, notes from our structured interview, and a Predictive Index Behavioral Assessment.

Predictive Index Behavioral Assessment and Job Fit

  • The Predictive Index (PI) is an extraordinary, ten-minute assessment that helps identify needs and behaviors and determines what drives an individual.
  • The assessment gives you a fast and scientifically valid way to get an in-depth look into our short list of candidates.
  • Each candidate gets a score on a scale of 1-10, for how well they fit the job based on their personality characteristics.
  • Recommended follow-up questions are given to hiring managers based on the PI assessment results and Job Fit score.

Follow-Up Coordination

  • We coordinate any and all follow-up interviews between you and the candidate.
  • Call references and provide reference call notes.
  • Write the offer letter and help with any offer negotiation. This increases the candidate’s satisfaction and protects the relationship between your company and the new hire.

"How to Hire" Trainings & Hiring Practices Assessment

Have an internal hiring team but want to improve your recruiting strategy? Reduce your reliance on outsourced recruiters, and let us train your internal hiring staff on best hiring practices. Our specialized training program and comprehensive selection process can help enhance your hiring team’s capabilities and cultivate a culture of excellence in talent acquisition while optimizing the strategies that drive your organization’s growth and success.

How-To- Hire Training

Not only can we complete the full cycle recruiting process for you, but we can also empower your team through comprehensive training in our hiring processes, enabling you to reduce reliance on external recruiters. At the end of this training, your hiring team will be experts in :

  • Job analysis and the SOAR methodology
  • Writing a compelling job description that attracts top talent
  • Best practices for how to use the most popular job posting sites effectively and efficiently
  • Sourcing and resume review
  • Writing and conducting structured interviews
  • Candidate experience
  • Writing an offer letter and offer negotiation
  • Onboarding planning

Selection Process Audit

Ensure your hiring practices align with industry best practices and attract top talent with our comprehensive selection process audit. Our experts will evaluate your current processes, identify areas for improvement, and provide actionable recommendations to optimize your talent acquisition strategies.

Partner with us to:

  • Modernize your hiring practices: Stay ahead of the curve with insights into the latest industry trends and best practices.
  • Identify areas for improvement: Gain valuable feedback on your current processes, uncovering potential bottlenecks and inefficiencies.
  • Enhance your talent acquisition strategies: Implement proven strategies to attract, select, and retain top talent.

Retention

In today’s competitive business landscape, finding and retaining top talent is crucial for success. But with high turnover rates costing companies up to 200% of an employee’s annual salary, it’s a constant challenge.

We go beyond simply identifying the root causes of employee turnover. Our tailored solutions provide actionable recommendations to boost employee engagement, satisfaction, and loyalty. We help you create a work environment where your best employees feel valued, respected, and invested in your company’s success.

Onboarding Audit

A great onboarding process can make or break your employee retention rates by more than half (52%). Our team specializes in evaluating and improving onboarding practices to ensure new hires are set up for success. We delve deep into your company culture, communication practices, and compensation packages to uncover the real reasons why employees are leaving. We analyze and provide recommendations to improve employee engagement, satisfaction, and loyalty.

Our Onboarding Evaluation:

  • Effectiveness: Does your onboarding help new hires adjust effectively?
  • Processes and Documentation: Are your onboarding processes clear, efficient, and well-documented?
  • Communication: Do new hires receive clear instructions, company culture information, and regular feedback?
  • Career Path Mapping: Do new hires have a clear understanding of their career goals and growth opportunities?
  • Feedback: Does your organization collect feedback on onboarding for continuous improvement?

Partner with us to:

  • Enhance the experience for new employees
  • Increase retention rates
  • Ensure new hires are better equipped to contribute to your organization’s success

We can also help you:

  • Set up an onboarding process from scratch

People Tool Kit

It is true that people don’t quit jobs, they quit managers. Using the Predictive Index, we can empower managers to set their new reports up for success. You get unparalleled insight into your new hire when we use Predictive Index data to give you:

  • A Behavioral Assessment that tells you what drives your new hire.
  • A Job Fit guide to preemptively identify and train for areas where an employee might struggle.
  • A Relationship Guide between a manager and their report which helps them work together better, and a Management Strategy Guide which gives managers customized tips on how to manage the new hire based on the new hire’s personality.

Compensation Surveys, Analysis, and Compliance

A main concern of our clients is attracting and retaining top talent while managing budgets effectively and ensuring compliance with California’s many labor laws. Our comprehensive Salary Surveys and our California Pay Transparency assessments provide valuable insights into industry-specific compensation trends and your compliance, helping you navigate the complex task of setting competitive salaries. 

Salary Survey

Our surveys provide valuable insights into industry-specific compensation trends, helping you make informed decisions about salary ranges and structures. With this data, you can ensure employee satisfaction, reduce turnover, and gain a competitive edge—all while staying within your budget.

Our Salary Surveys:

  • Industry-specific: Gain insights into compensation trends for your specific industry, ensuring your salaries are competitive.
  • Comprehensive: Our surveys cover a wide range of positions and experience levels, providing you with a complete picture of the market.
  • Up-to-date: Our surveys are updated regularly, so you can be confident you have the most current data available.

Partner with us to:

  • Attract and retain top talent
  • Ensure employee satisfaction
  • Reduce turnover

California Pay Transparency Assessment

California’s new Pay Transparency Law is here, and it’s bringing with it a host of challenges for businesses. Not only is the law complex and confusing, but failure to comply can result in serious legal penalties.

Our team of experts can help you navigate the law and ensure your company is in compliance. We’ll help you understand the law’s requirements, develop compliant pay scales, and implement transparent pay practices. 

Our Pay Transparency Services: 

  • Compliance Analysis: Assess your current pay practices and identify any potential compliance issues. 
  • Pay Scale Development: Create compliant and competitive pay scales that attract and retain top talent.

Partner with us to:

  • Avoid legal penalties and fines 
  • Attract and retain top talent 
  • Create an equitable workplace 

Client Testimonials

Job Applicant Testimonials